The warranty for your Sabrent product varies depending on product model. You may find the applicable warranty for your product via the product detail page, in your product documentation, or by contacting our support team.
What does the product warranty cover?
This Warranty applies to new Sabrent products purchased from an authorized Sabrent reseller by the original purchaser for normal use and not for resale. Sabrent warrants that a covered product is free from defects in manufacturing, with the exceptions stated below.
How long does limited warranty coverage last?
This limited warranty lasts for 1 year or 2 years, or a fixed period from the date of purchase, depending on when and where it was originally purchased. You may find the applicable warranty for your product via the product detail page. You may also register your product during a 90-day time period following your purchase in order to extend its warranty to 2, 3, or 5 years depending on the item. A valid proof of purchase will be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by Sabrent to the authorized distributor.
What does this product warranty not cover?
The product warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which Sabrent is not responsible. There is no warranty for loss of data—you must regularly back up the data stored on your product to separate media. There is no warranty for a product with removed or altered identification labels. Sabrent is not responsible for returning to you a product that is not under warranty.
What will Sabrent do in the event of a warranty claim?
Sabrent will replace the product with a functionally equivalent replacement product, transportation prepaid. Sabrent may replace your product with a product that was previously used, repaired, and tested to meet Sabrent’s specifications. You are responsible for importation of the replacement product, if applicable. Sabrent will not return the original product; therefore, you are responsible for removing accessories and/or moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. Sabrent warrants that the replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.
